Most frequently asked questions

The Basque Country is sinonymous with gastronomy, where good food and wine are an everyday part of this ancient and revered culture.

How do I make a purchase?

Shopping at ZooteeK is easy: browse by category or brand, add items to your shopping cart and follow the prompts at checkout.

How to open a trade account?

For trade accounts please contact us at info@zooteek.co.uk or +44 020 7096 1807

Which payment methods does ZooteeK accept?

ZooteeK accepts all major credit and debit cards from Visa, Mastercard, American Express and Maestro.

Do I need to sign for my order?

Yes, our carriers will require a signature when they deliver your parcel.

When will my order be delivered?

We deliver from Monday to Thursday. Deliveries will be received within 3 working days of placing your order. All orders must be placed by Monday 13 December 2023 to guarantee delivery before Christmas.

Do I need to open an account to place an order online?

Yes. This allows you to be able to view your order history.

Product enquiry - Do you sell the product I am looking for?

To find a particular product, you can use our search box or browse by brand or category.